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Customer Reviews

5/5

Great customer service.

Great customer service.
Timothy Baldwin
Timothy B
5/5

My experience working with Noah was nothing short of perfect! I was dealing...

My experience working with Noah was nothing short of perfect! I was dealing with a matter that required patience, professionalism, and delicacy—he delivered on all three. He was prompt in answering questions and very kind. Erie has an outstanding reputation! If you are currently researching insurance companies, I highly recommend going with Erie!
KP
Kristine P
5/5

For over 20 years we had our numerous business and personal policies serviced...

For over 20 years we had our numerous business and personal policies serviced by a small independent agency that merged with Preferred Insurance, Fairfax, VA about a year and a half ago. Initially, we had a few doubts and reservations about the quality of service we would receive from a much larger agency compared to the attentive and proficient care we enjoyed previously. Well those lingering doubts and concerns were recently expunged by the exemplary actions and conduct of Noah Lerner as he adroitly helped navigate a recent issue that arose; which was heading towards certain cancellation of one of our major policies; due to circumstances beyond our control. When I reached out to Preferred I was directed to Noah. After explaining our dilemma and expressing our utmost desire to reach a resolution that allowed us to maintain our coverage he said he would look into it and get back to us. In short order, he spoke directly with the provider and was successful in retaining our coverage. He was also diligent about keeping us in the loop and brokering our payment in a timely manner to satisfy the provider and then an additional follow up to set up our auto pay option to ensure no more issues going forward. Noah, is a true asset to his agency and has firmly gained our trust and confidence.
RE
Robert E
5/5

I use Preferred Insurance for my personal home and auto policies as well as my...

I use Preferred Insurance for my personal home and auto policies as well as my business policies. I could not be happier with the team at Preferred Insurance. My experiences with Shawna and Noah on my personal policies have been amazing, they reviewed my policies and have saved me a ton of money! The business side is nothing short of phenomenal. Dan, Jim, Kevin, Rachael and Andrea have set me up for success and ensure that I am properly insured and protected! Strongly recommend Preferred Insurance!
Christa MacDonald
Christa M
5/5

Is the best car and home insurance company because of the prices and the way...

Is the best car and home insurance company because of the prices and the way your are treated when you call for any questions.
GP
Gustavo P
5/5

Monica Reyes has helped me immensely with my auto insurance needs. She is...

Monica Reyes has helped me immensely with my auto insurance needs. She is professional, friendly and HONEST! I’m so glad I found her through Erie Insurance and I will contact her anytime I need help with my insurance. You should too!
MM
Mary M
5/5

They provided an excellent and efficient service. We really appreciated the...

They provided an excellent and efficient service. We really appreciated the help from Preferred Insurance Company.
RL
Rosemarie L
5/5

5 stars!

AP
Art P
5/5

Shawna and Ryan have been fantastic work with for all my insurance needs. I...

Shawna and Ryan have been fantastic work with for all my insurance needs. I have moved my Home Owners, Auto and Umbrella Liability Policies over to this team. They listened to my concerns and helped my navigate the crazy insurance market and they were able to save me thousands of dollars a year, with better coverage than I had previously. Please let Shawna and Ryan help you like they have helped me!
Brian Abel
Brian A
5/5

Chris and Shawna were extremely helpful in getting me set up with auto...

Chris and Shawna were extremely helpful in getting me set up with auto insurance in a timely manner. I am very happy with their service, and plan on using Preferred for all of my insurance needs moving forward.
SA
Sam A
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