Rick Williams is the owner of Williams Professional Painting, a second-generation company specializing in commercial and high-end residential painting, along with carpentry and power washing services. With multiple crews and a wide range of projects, the business operates in a high-risk environment where insurance isn’t optional—it’s critical.
The Challenge
Before working with Preferred Insurance, Rick and his team were managing much of their insurance on their own while trying to grow the business. That created pressure in areas that are already complex—especially in construction.
“Before Preferred, we were smaller and trying to do more on our own. Worker’s Compensation is a beast. Auto insurance is a beast because we have so many vehicles on the road.” Without the right guidance, insurance felt time-consuming and difficult to manage alongside daily operations.
The Turning Point
Everything changed when Rick met Ryan from Preferred Insurance. “We liked Ryan. We liked his communication style and the information he provided. It was not a hard sell. He heard us and understood us.” Instead of pushing a quick solution, the Preferred team focused on understanding the business first—then building the right strategy around it.
The Experience
Over time, the relationship evolved into something far more valuable than a typical broker-client dynamic. “Everything has been great. Ryan is responsive and patient and spends time explaining what we need to know.” The team became a dependable resource—not just for insurance, but for broader business decisions.
“About once a year, I try to get my lawyer, accountant, and Ryan together.” That coordination ensures decisions are supported from financial, legal, and risk perspectives.
The Results
One of the biggest shifts has been stability. Instead of reacting to issues, Rick now has a team looking ahead. “We don’t get caught by surprises because Ryan lets us know what’s coming down the pike.” That proactive approach carries through to renewal time and has made it easier to grow with confidence.
The Difference
For Rick, it comes down to relationship. “It’s really nice to have one person who knows everything about you and your business. I would recommend working with Preferred Insurance.” Williams Professional Painting gained more than an insurance provider—they gained a trusted partner.
